Skip to content
Sign inGet started

Legal

Our terms, policies and statements.

Terms and privacy

  1. Terms of UseThe terms for using Cactive: your account, subscriptions and cancelling, your content, AI features, the consumer guarantees and how things end.
  2. Privacy PolicyHow Cactive handles personal information under the Australian Privacy Principles: what we collect, why, who receives it and where, automated decisions, and your rights.
  3. Privacy Details by AppWhat each Cactive app collects, who receives it, where it's stored and how long it's kept.
  4. Privacy Collection NoticeWhat Cactive collects when you create an account or use its apps, why, who it goes to, including overseas, and how to see, correct or complain about it.
  5. Cookie PolicyThe cookies Cactive's apps and website use: only what's needed to sign you in and remember preferences, none for advertising or analytics.
  6. Data Processing AddendumHow Cactive handles personal information in an organisation's workspace on its behalf, with GDPR Article 28 terms for EU and UK customers.
  7. Accessibility StatementThe accessibility standard Cactive works to, what it does, and how to tell us about a barrier.

Safety and acceptable use

  1. Acceptable Use PolicyWhat you can't do with Cactive: illegal and harmful content, spam and scams, misuse of other people's information, and attacks on the service.
  2. Online Safety and Community GuidelinesMirage's community guidelines, the age limits, how to report and block, and how to complain to the eSafety Commissioner.
  3. Security and Vulnerability DisclosureHow Cactive protects information, and how to report a security vulnerability to us in good faith.

Corporate

  1. Modern Slavery StatementCactive's voluntary statement on modern slavery risks in its business and supply chain, and what it does about them.
  2. Supplier Code of ConductWhat Cactive expects of its suppliers: ethics, labour and human rights, security, privacy and the environment.
  3. Code of ConductHow the people who work at Cactive work: honesty, respect, protecting customers' information and speaking up.
  4. Anti-Bribery and Corruption PolicyCactive's rules against bribery and corruption, gifts and hospitality, and how to raise a concern.
  5. Financial Crime, Sanctions and Export ControlsCactive's approach to money laundering, sanctions and export controls, and how to report a concern.
  6. Whistleblower PolicyHow to report wrongdoing at Cactive confidentially, how reports are handled, and how people who speak up are protected.
  7. Investor EnquiriesHow to contact Cactive about investing.